Question 1

How do I add a new member in GMS?

Accepted Answer

Go to Dashboard → Members → click "Add Member". Fill in the member's name, phone number, email, select a plan, and set start/end dates. Click Save. The member will receive their QR code automatically.

Question 2

How do I record a payment for a gym member?

Accepted Answer

Go to Dashboard → Payments → click "Add Payment". Select the member, enter the amount, choose the payment method (cash, online, Razorpay), and save. The member's renewal date updates automatically.

Question 3

How do I set up WhatsApp fee reminders in GMS?

Accepted Answer

Go to Dashboard → Settings → WhatsApp Automation. Enable the toggle and set reminder days (e.g., 7, 3, 1 day before expiry). GMS will automatically send WhatsApp messages to members whose memberships are expiring soon.

Question 4

How do I generate a QR code for member attendance?

Accepted Answer

QR codes are automatically generated when you add a member. Go to Dashboard → Members → click on a member → click "Download QR Card". Print it and give it to the member, or let them save the digital version on their phone.

Question 5

Can I manage multiple gym branches in GMS?

Accepted Answer

Yes. Go to Dashboard → Branches to add and manage multiple branches. Each branch can have its own staff, members, and analytics. All branches are visible from a single admin account.

Question 6

How do I assign a workout plan to a member?

Accepted Answer

Go to Dashboard → Workouts to create a workout plan. Then go to Dashboard → Members → select the member → click "Assign Workout". Choose the plan and save. The member can view their workout schedule from the member portal.

Question 7

How do I connect Razorpay to GMS?

Accepted Answer

Go to Dashboard → Settings → Payment Gateway. Enter your Razorpay API Key ID and Secret Key. Save the settings. Members can now pay online directly from the payment link you send them.

Question 8

How do I check which members have expired memberships?

Accepted Answer

Go to Dashboard → Fees & Expiry. This page shows all members with expired or soon-to-expire memberships. You can filter by date range, send reminders, or renew memberships directly from this page.

Question 9

Can I add trainers and staff in GMS?

Accepted Answer

Yes. Go to Dashboard → Trainers to add personal trainers with their specialty and contact info. Go to Dashboard → Team to add staff members like receptionists with role-based access (what they can and cannot see or edit).

Question 10

How do I contact GMS support?

Accepted Answer

You can reach GMS support via email at info@workflowgym.com, by phone at +91-78140-60754 or +91-97792-89293, or by visiting the contact page at https://www.workflowgym.com/contact. You can also message founder Aniket Sharma on Instagram @sharmaofficial__.

How Can We Help?

Still need help?

How Can We Help?

Still need help?